Accessibility statement for

This accessibility statement applies to

This website is run Hull Museums and Gallery. We want as many people as possible to be able to use this website. For example, which means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Feedback and contact information

If you need information on this website in a different format, such as an accessible PDF, large print, easy read, audio recording or braille -

We’ll consider your request and get back to you within five working days dependant on the urgency of your request

If you cannot view the map on any of our ‘contact us’ pages or location pages call or email us for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems which are not listed on this page, or you think we’re not meeting accessibility requirements, contact us –

Enforcement procedure

The Equality and Human Rights Commission (EHRC) handles the enforcement of the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). 

If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)

Technical information about this website’s accessibility

We are committed to making our website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the exemptions listed below.

The Tripadvisor review widget that is on some of our pages does not describe the purpose of the link. This fails success criterion 2.4.4 (Link Purpose, In Context), 2.4.9 (Link Purpose, Link Only), 4.1.2 (Name, Role, Value). This widget is not under our control and therefore is exempt.

Preparation of this accessibility statement

This statement was prepared on 30 June 2023. It was last reviewed on 29 September 2023.

This website was last tested on 29 June 2023. The test was carried out by Hull City Council.