We want the Ferens to be accessible to everyone.  If there’s anything we can do to support your visit, please get in touch:

Assistance dogs

Guidance and assistance dogs are welcome here at Ferens.

Audio guides

We’ve created an audio descriptive guide of gallery highlights to help you enjoy your visit. To listen on your phone, download the audio guide here. 

Ferens Art Gallery Audio Descriptive Guide– VocalEyes

Alternatively, we have handsets and headphones available at the gallery. Just let us know you’d like one when you arrive. Or you can book a handset in advance by calling: 01482 616 398. We just ask for a £5 returnable deposit.

Baby change

Baby change facilities are available in the accessible toilets to the rear of the building.


Ferens Art Gallery is free for everyone, so carers are welcome to join the people they support on their visit.

Disabled parking

There are nine designated disabled parking spaces on Paragon Street (behind City Hall), a few minutes away from the gallery.

Roads and paths

Ferens Art Gallery has a ramp entrance with a shallow incline.


There are toilets off Gallery 2, including a combined accessible toilet/baby changing facility. 

There is another set of toilets to the right of the café at the rear of the building, including a combined accessible toilet/baby change and unisex cubicles.

The nearest Changing Places toilet is in the Wilson Centre on Alfred Gelder Street. The toilet is to the left as you go in the Queens Gardens entrance. There’s also a Changing Places toilet at the Guildhall. Please ask at the reception for directions.


The gallery is fully accessible for wheelchair users. We have ramp access at the front of the building and lifts between gallery floors.

We also have a manual wheelchair available to borrow. Just ask at the front desk or give us a call in advance to make sure it’s available: 01482 616 398.

Can we do better?

We want everyone to feel welcome at Ferens Art Gallery. So if there’s something you think we could do better to support your visit, please let us know:

Download our Access Guides

You can download all this information in our Quick Access Guide (PDF, 121kb).
Or, for more detailed info to help you plan your day – download the Full Accessibility Guide.

More resources to help you plan your visit

Prepare for your visit by downloading Ferens Art Gallery – Visual story (PDF, 2.76mb)

Plan your visit by downloading Ferens Floor Plan (PDF)